Terms & Conditions
PLEASE READ CAREFULLY!
Please read the following conditions of sale before placing an order on this website. This website is operated by ASAP Promo Ltd. ASAP Promo Ltd reserve the right, at any time, to modify these conditions of sale.
By ticking the box that confirms you have read and agree to be bound by our Conditions of Sale, you are making an offer to purchase the Product(s), which you have specified in your shopping basket. All orders are subject to acceptance by ASAP Promo Ltd. You will receive a confirmation of your order by email, along with your order reference number. This number should be retained for future reference. Any acceptance of your order by ASAP Promo Ltd is subject to these conditions of sale and to the availability of stock.
ASAP Promo Ltd reserves the right to withdraw any Products from the Website Shop and may, in its sole discretion, refuse to process an order for any reason at any time. Without prejudice to your statutory rights as a consumer, ASAP Promo Ltd will not be liable to you or a third party by reason of ASAP Promo Ltd withdrawing any Product or refusing to process any order.
PLEASE NOTE: our website is designed to give customers every opportunity to check all input/personalisation details and dates. Please ensure you check the spelling and accuracy of any Personalised Products on screen before you place your order as you will not be entitled to a refund in respect of any Personalised Products which contain a misspelling that you are responsible for and which you fail to amend at the time of order.
ORIGINAL NEWSPAPER AVAILABILITY
With the exception of Original Newspapers, most products are personalised and are therefore made to order and are not held in stock or at least not in a finished state.
Certain ‘Key Date’ newspapers are considered rare and so may carry a surcharge which will be made clear at the point of order, if ordering from our site. The querying of papers may result in a delay to the order, but we endeavour to keep this to a minimum and require you to promptly reply to us to prevent further delay of any order.
Our Newspaper archives hold papers for the vast majority of dates going back well over a hundred years. In rare instances, we may not be able to locate a paper when we come to pick it, even though our stock system show availability. Where this is the case, we will inform you of this by telephone/email and will give you the option of selecting another title/date or cancelling your order.
Where you choose to cancel your order due to lack of stock, any sum debited by ASAP Promo Ltd from your credit/debit card or account will be re-credited and we will notify you of this by email at the email address which you provide in your order form. The refund will be made as soon as possible and, in any event, within 30 days of the date of your cancellation of your order.
PRICE AND PAYMENT
All prices are quoted in £ Sterling. Delivery charges may apply and are as laid out on the Delivery Details. Except in the case of manifest error, the prices payable for Products that you order are as set out on the Website at the time at which you place your order.
Payment may be made using a wide selection of credit and debit cards. You confirm that the credit/debit card which is being used is yours. Your credit/debit card details will be transmitted via the web to a secure server. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. ASAP Promo Ltd reserves the right to refuse credit card payments in its reasonable discretion.
DESCRIPTION OF PRODUCTS
The Products depicted are as seen. The reproduction of colours and styles are as accurate as photographic and image processing will allow. ASAP Promo Ltd does not accept responsibility for slight variances in colour and style.
You have a legal right to cancel an order in respect of items which are not personalised or made to your specifications (“bespoke items”) and this is set out under “Cancellations” below.
If you have placed an order for a Personalised or Non-Personalised Product, you can make the request to amend or cancel your order by contacting us as quickly as possible on 0800 197 2621, or email us at firstname.lastname@example.org indicating order number, which item(s) and the number of items to be cancelled, your reason for cancellation, and whether you are seeking a replacement or refund. We also ask you to give us a daytime contact telephone number.
AMENDING AND CANCELLING AN ORDER FOR ANY PRODUCT BEFORE PRODUCTION
- Definition of Amendment: request to change personalisation, delivery contact name and address, or upgrade delivery method.
- Definition of Cancellation: request to cancel whole or part of your order.
If your product whether personalised or not personalised has gone into production or has been dispatched between when you place the order and when we pick up your request to amend or cancel your order, then we will be unable to amend or cancel the order. We do not work weekends or bank holidays, therefore if you have made a request to amend or cancel your order during this period we will pick up your request when we start the next working day, and will always try to notify you that day if your request was successful. However, we do experience high volumes of customer contact which can delay our response and action to your support request.
PLEASE NOTE: We cannot guarantee that we will be able to amend order details or cancel your order, but will make every effort to make your request successful. We operate on a service level agreement of replying to emails within 2-3 business hours (9am-5pm Mon-Fri excluding Bank Holidays). Should the status of your order change during this period we will not be held liable for changes or cancellations not being made.
EFFECT OF CANCELLATION OR CHANGE OF MIND
If you cancel this contract in accordance with these terms and conditions listed, we will reimburse to you the agreed amount.
We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.
We may make a deduction from the reimbursement for delivery costs if there was a cost involved to get the order sent to you, in the event of you cancelling due to change of mind. Therefore, if you have received a non-personalised item but have changed your mind you may return the item for a refund of the product cost, you will however not be refunded the cost of postage.
Unless otherwise agreed in writing, ASAP Promo Ltd maximum liability to you arising by reason of or in connection with the supply of the Products to you shall be limited to the amount paid by you in respect of the Products in question (“Payment Amount”).
ASAP Promo Ltd. shall not, in any event, be liable to you for:
Any direct loss; Or Any loss of profits, business or anticipated savings or loss of or corruption of data or any indirect loss or consequential loss what so ever even if it has been advised of the possibility of such loss. This does not affect your statutory rights as a consumer. Nothing in these conditions of sale shall exclude or limit the liability of ASAP Promo Ltd. for death or personal injury due to its negligence or for its fraud. This does not affect your statutory rights as a consumer.
Our data protection policy is subject to governance and can be read about https://www.gov.uk/data-protection.
ASAP Promo Ltd shall have no liability to you for any delay or failure to deliver the Products to the extent that such delay or failure to deliver arises from causes beyond the reasonable control of ASAP Promo Ltd. including, but not limited to, fire, floods, acts of God, acts or regulations of any governmental or supranational authority, war, riot, strike, lock-out and industrial disputes.
No waiver by us shall be construed as a waiver of any rights or remedies or any subsequent breach of any provision of these Conditions of Sale.
These Conditions of Sale, set out the whole of the agreement between you and ASAP Promo Ltd. ASAP Promo Ltd. employees or agents are not authorised to make any representations concerning the Products unless confirmed in writing by ASAP Promo Ltd. You confirm that you do not rely on, and waive any claims for breach of, any such representations, which are not so confirmed.
These Terms and Conditions shall be exclusively governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.
“Conditions of Sale”
Means these terms and conditions of sale.
The policy governing the cancellation of your order and return of Products, as displayed on the homepage.
Means the terms governing your use of this Website displayed on the homepage.
Means the website located at www.asapgifts.co.uk
Means Monday to Friday 9am to 5pm, other than a UK national or bank holiday.
Means customer of ASAP Promo Ltd.